Episode 7: Robert Metcalfe on Management Practices and Productivity

Robert Metcalfe is an Assistant Professor at Questrom School of Business at Boston University and Visiting Associate Professor in Economics at the University of Southern California.

The paper discussed in this episode is: “The Impact of Management Practices on Employee Productivity: A Field Experiment with Airline Captains”, by Greer K. Gosnell, John A. List, and Robert D. Metcalfe

Other papers referenced in this episode are:

Bloom, N., and J. Van Reenen. 2007. “Measuring and Explaining Management
Practices across Firms and Countries.” Q.J.E. 122 (4): 1351–408.

Bloom, N., B. Eifert, A. Mahajan, D. McKenzie, and J. Roberts. 2013. “Does Management Matter? Evidence from India.” Q.J.E. 128 (1): 1–51.

Bruhn, M., D. Karlan, and A. Schoar. 2018. “The Impact of Consulting Services on Small and Medium Enterprises: Evidence from a Randomized Trial in Mexico.” J.P.E. 126 (2): 635–87

Ellingsen, T., and M. Johannesson. 2008. “Pride and Prejudice: The Human Side
of Incentive Theory.” A.E.R. 98 (3): 990–1008.

Falk, A., and M. Kosfeld. 2006. “The Hidden Costs of Control.” A.E.R. 96 (5):
1611–30

Friebel, G., Heinz, M., & Zubanov, N. (2021). Middle Managers, Personnel Turnover, and Performance: A Long‐Term Field Experiment in a Retail Chain. Management Science.

Shaw, K. 2009. “Insider Econometrics: A Roadmap with Stops along the Way.” Labour Econ. 16 (6): 607–17.